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Many of your most experienced staff are combining work with caring. Introducing a Carer Passport scheme could ultimately help you keep them in your workforce.

Around one in nine people in any workplace are juggling work with caring for older, ill or disabled loved ones.

Right now, two million people have caring responsibilities alongside full-time work, with a further one million caring and working part time.

Employers in England are starting to realise the impact of caring on their own employees and their business. A growing number of forward-thinking employers in all sectors are running Carer Passport schemes as part of a wider package to identify and support carers and ultimately avoid losing valuable employees from their workforce.

What is an Employer Carer Passport scheme?

A Carer Passport in employment is essentially a conversation about the flexibility needed to combine work and care. This conversation involves balancing the needs of the individual with the needs of the business, within existing company policies.

The scheme provides a straightforward way to document flexibility and support so it can be carried into an employee’s future roles, without having to repeat the same conversations.

It can help to create a supportive working culture where staff feel that they have ‘permission’ to talk about their circumstances in a safe environment. It can also help communicate existing workplace support for carers and encourage managers to apply policies more consistently across the organisation.


An Employer Carer Passport scheme provides a straightforward way to discuss and document the flexibility and support a business can give to enable employees to combine caring with work.


A Hospital Carer Passport scheme helps recognise carers’ role in supporting patient treatment and care, keeping carers involved and taking simple actions to make them feel welcome .

Mental Health Trusts 

A Mental Health Trust Carer Passport would draw together a variety of support for carers, setting out how the Trust recognises, involves and supports them as partners in care.


A Community Carer Passport scheme helps to identify carers, connects them to information and support and often involves benefits such as discounts in local businesses


A Carer Passport in a school, college or university supports the early identification of young carers and adult carers, leading to support both within the organisation and through connections with local services.

Info for Carers

Carer Passport schemes are entirely voluntary, but with your help we can spread the word and make the case that everyone wins when carers are recognised and supported.